nixx77 Privacy Policy

In this Privacy Policy, the following definitions apply unless the context requires otherwise:

• "nixx77", "we", "us", "our" — refers to the nixx77 platform, its operators, and its internationally licensed holding entity operating the website at https://nixx77.net.
• "Member", "you", "your" — refers to any individual who has registered a nixx77 Account, is in the process of doing so, or who visits the Platform without registering.
• "Personal Data" — refers to any information that identifies or could reasonably identify you as an individual, including your name, date of birth, email address, Indonesian National ID (KTP) number, bank account details, and IP address.
• "Processing" — refers to any operation performed on Personal Data, including collection, storage, retrieval, use, disclosure, and deletion.
• "Platform" — refers to the nixx77 website accessible at https://nixx77.net, including all associated subdomains and mobile interfaces.
• "Account" — refers to your registered member profile on the nixx77 Platform.
• "KYC" — refers to Know Your Customer identity verification procedures, including document checks and source-of-funds assessments.
• "Third-Party Service Provider" — refers to any external company engaged by nixx77 to assist in delivering the Services, such as payment processors, KYC verification services, fraud prevention agencies, and IT infrastructure providers.
• "Cookies" — refers to small text files placed on your device by the Platform to enable core functionality, analytics, and session management.

This Privacy Policy applies to all Personal Data collected by nixx77 in connection with your use of the Platform and the Services offered therein, including sports betting, live casino, slot games, and togel (Indonesia's traditional numbers lottery) markets. It applies to all members and visitors regardless of the device or network used to access the Platform.

This Privacy Policy should be read alongside nixx77's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By accessing the Platform or registering an Account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your Personal Data as described herein.

This Policy is intended to meet internationally recognised data protection standards. nixx77 is committed to handling all Personal Data with transparency, integrity, and security.

nixx77 collects Personal Data across several categories depending on your level of engagement with the Platform. The table below summarises the categories of data we collect and their purpose:

nixx77 collects Personal Data through the following channels:

• When you complete the Account registration form, providing your name, date of birth, email, phone number, and payment method details.
• When you submit KYC documents (KTP, passport, proof of address, bank statement) in response to a verification request.
• When you make a deposit or withdrawal request, providing bank account or e-wallet identifiers.
• When you contact our customer support team via email or live chat, the content of that communication is recorded.
• When you opt in to receive promotional communications, participate in surveys, or respond to bonus offers.

• When you access the Platform, our servers automatically record your IP address, device fingerprint, browser type, and session data.
• Cookies and similar tracking technologies are placed on your device to manage your session, remember preferences, and support fraud detection. See Section 8 for full Cookie details.
• Gameplay and betting activity — including bet amounts, game selections, outcomes, and time-on-platform — is automatically logged to your Account history.

• KYC verification partners may supply identity confirmation signals, document authenticity results, and sanctions-list screening outcomes.
• Payment processors confirm transaction status, bank account validity, and chargeback history.
• Fraud prevention agencies may share risk indicators associated with your IP address, device, or payment instrument.

nixx77 uses the Personal Data we collect for the following purposes:

• Account Management: To create and maintain your Account, authenticate your identity on each login, and manage your Account settings and preferences.
• Service Delivery: To process bets, settle winnings, execute deposits and withdrawals, and provide access to all games and markets on the Platform — including sports betting on BRI Liga 1, EPL, Champions League, and togel markets.
• KYC & Compliance: To verify your identity, confirm that you are at least 21 years of age, screen against international sanctions and politically exposed persons (PEP) lists, and comply with anti-money-laundering (AML) obligations.
• Fraud Prevention & Security: To detect and prevent unauthorised access, account takeover, bonus abuse, collusion, match-fixing, and other prohibited activities as defined in our Terms & Conditions.
• Responsible Gaming: To monitor gambling patterns for indicators of problem gambling, enforce deposit limits and self-exclusion requests, deliver reality-check notifications, and proactively contact members who may be at risk.
• Customer Support: To respond to your enquiries, resolve disputes, and maintain records of support interactions for quality assurance purposes.
• Promotional Communications: To send you bonus offers, reload promotions, and platform updates via email or SMS — but only where you have provided explicit consent. You may withdraw this consent at any time by contacting [email protected].
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, design, and content of the nixx77 Platform.
• Legal Obligations: To comply with any court order, regulatory direction, or lawful request from a competent authority.

nixx77 processes your Personal Data on one or more of the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and nixx77 — specifically, to operate your Account, process transactions, and deliver the Services you have requested.
• Legal Obligation: Processing is required to comply with applicable legal and regulatory requirements, including KYC, AML, and responsible gaming obligations imposed by nixx77's licensing authority.
• Legitimate Interests: Processing is necessary for nixx77's legitimate business interests — including fraud prevention, platform security, and service improvement — where those interests are not overridden by your fundamental rights and freedoms.
• Consent: For processing that is not covered by the above bases — in particular, sending direct marketing communications — nixx77 will obtain your explicit prior consent and will honour withdrawal of that consent without delay.

nixx77 does not sell, rent, or trade your Personal Data to any third party for their own commercial purposes. We may share your data only in the following limited circumstances:

nixx77 engages carefully vetted third-party service providers who process data on our behalf under strict contractual obligations. These include:

• Payment processors facilitating deposits and withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, LinkAja, Visa, and Mastercard.
• KYC and identity verification service providers that authenticate your submitted documents.
• Fraud detection and risk management agencies that assess transaction and behavioural risk signals.
• IT infrastructure and cloud hosting providers that store Platform data in secure, access-controlled data centres.
• Game content providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — who may receive anonymised session data to support their game integrity and fairness auditing functions.

nixx77 may disclose Personal Data to competent authorities, courts, or regulators where required by law, by court order, or by the direction of nixx77's licensing authority. In all such cases, nixx77 will disclose only the minimum data necessary to comply with the legal obligation.

In the event of a merger, acquisition, or sale of all or part of nixx77's business assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. nixx77 will notify all affected members in advance of such a transfer and will ensure that the acquiring entity is bound by data protection obligations no less stringent than those in this Privacy Policy.

The nixx77 Platform uses cookies and similar technologies (local storage, session tokens, device fingerprinting) to deliver core functionality, maintain session security, and improve the user experience. The categories of cookies in use are as follows:

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary or security cookies will prevent you from accessing your Account and using the Platform. nixx77 does not use third-party advertising cookies or social media tracking pixels.

nixx77 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply as a general guide:

• Active Account: All Personal Data is retained for the full duration of your membership.
• Closed Account (standard): Identity, financial, and transaction records are retained for a minimum of 5 years from the date of Account closure, in compliance with international AML record-keeping standards.
• KYC Documentation: Retained for a minimum of 5 years post-Account closure, or longer where required by the licensing authority.
• Support Communications: Retained for 3 years from the date of the interaction for dispute resolution and quality assurance purposes.
• Technical & Usage Logs: Retained for 12 months on rolling basis, then anonymised and aggregated for analytics purposes.
• Self-Exclusion Records: Retained permanently or for the duration of the exclusion period plus 5 years to prevent re-registration in violation of a self-exclusion order.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with nixx77's data disposal procedures.

nixx77 implements a layered security architecture to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, and destruction. Our security measures include:

• Transport Layer Security (TLS 1.3) encryption for all data in transit between your device and our servers.
• AES-256 encryption for all Personal Data and financial records stored at rest in our data centres.
• Role-based access controls ensuring that only authorised nixx77 personnel with a legitimate operational need can access your Personal Data.
• Multi-factor authentication (MFA) enforced for all internal staff accessing production systems.
• Regular penetration testing and vulnerability assessments conducted by independent third-party security firms.
• Continuous intrusion detection and monitoring systems operating 24/7 across all platform infrastructure.
• Incident response procedures to contain, assess, and remediate any data security breach, with member notification protocols in line with internationally recognised breach notification standards.

While nixx77 takes all reasonable steps to secure your data, no system connected to the internet is entirely immune to risk. You are encouraged to use a strong, unique password for your Account, enable two-factor authentication (2FA), and avoid accessing your nixx77 Account from shared or public networks, particularly in high-traffic areas of Jakarta, Surabaya, Bandung, or Bali.

nixx77 is an internationally operated platform. Your Personal Data may be transferred to and processed in countries other than Indonesia, including countries where nixx77's data centres, KYC providers, or payment processors are located. These countries may have data protection laws that differ from those applicable in Indonesia.

Where Personal Data is transferred internationally, nixx77 ensures that appropriate safeguards are in place, including:

• Contractual data protection clauses in all agreements with Third-Party Service Providers that impose obligations equivalent to those in this Privacy Policy.
• Transfer only to providers operating in jurisdictions that offer an adequate level of data protection as determined by international benchmarking.
• Where transfers are to providers in jurisdictions without an adequacy determination, nixx77 applies standard contractual clauses or equivalent binding corporate rules.

By using the nixx77 Platform and providing your Personal Data, you acknowledge and consent to these international transfers subject to the safeguards described above.

As a nixx77 member, you have the following rights in respect of your Personal Data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request". nixx77 will respond within 30 calendar days.

• Right of Access: You may request a copy of all Personal Data that nixx77 holds about you, including your Account history, KYC records, and support correspondence.
• Right to Rectification: You may request correction of any inaccurate or incomplete Personal Data we hold. For identity and financial data, corrections are subject to re-verification.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations (see Section 9). Data subject to mandatory AML or licensing retention periods cannot be deleted before those periods expire.
• Right to Restriction of Processing: You may request that nixx77 temporarily restrict the processing of your Personal Data while a rectification request is under review, or where you have objected to processing and the outcome is pending.
• Right to Data Portability: You may request a machine-readable export of the Personal Data you have provided to nixx77, in a commonly used format such as CSV or JSON.
• Right to Object: You may object to the processing of your Personal Data on the basis of legitimate interests at any time. You may also withdraw consent for direct marketing communications at any time without affecting the lawfulness of prior processing.
• Right Not to be Subject to Automated Decisions: Where nixx77 uses automated systems to make decisions that significantly affect you (such as automated fraud flags that suspend your Account), you have the right to request a human review of that decision.

The nixx77 Platform is strictly for adults aged 21 and over. nixx77 does not knowingly collect, process, or store Personal Data from any individual under the age of 21. Age verification is conducted as part of the Account registration and KYC process to enforce this requirement.

If nixx77 becomes aware that it has inadvertently collected Personal Data from a person under the age of 21, it will immediately suspend the relevant Account, delete all associated Personal Data, and retain only the minimum information required to prevent re-registration. Any real-money balance in a confirmed underage Account will be returned to the originating payment method.

Parents or guardians who believe their child has registered on the nixx77 Platform should contact [email protected] immediately with evidence of the account holder's age. nixx77 will act on all such reports within 24 hours.

The nixx77 Platform does not contain outbound links to third-party websites for general browsing purposes. However, game content delivered by studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft is hosted within embedded game frames on the Platform. The privacy practices of these game studios are governed by their own privacy policies, and nixx77 is not responsible for data practices beyond the scope of its own Platform.

Payment processing interfaces may redirect you briefly to the secure portal of a payment provider (such as OVO, DANA, or GoPay) to authorise a transaction. These interactions are governed by the respective provider's privacy policy. nixx77 does not receive or retain any authentication credentials from these third-party portals.

nixx77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, nixx77 will notify registered members by email to their registered address and/or by displaying a prominent notice on the Platform at least 7 days before the changes take effect, except where an immediate update is required to address a security risk or comply with a legal obligation.

The most current version of this Privacy Policy will always be accessible at nixx77.net/privacy-policy, with the effective date displayed at the top of the document. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Privacy Policy. If you do not accept the revised Policy, please cease using the Platform and contact [email protected] to request Account closure.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way nixx77 handles your Personal Data, please contact our dedicated Data Protection team through the following channel:

Our support team includes Indonesian-speaking agents available 24/7 (WIB, UTC+7) to assist members across Jakarta, Surabaya, Bandung, Medan, Bali, and all regions of Indonesia. All formal written privacy requests should be submitted by email to ensure a proper documented response trail.